Part-Time Employment Opportunity
10/11/2006
Gravity Interactive Inc., a leader of the online game industry, is currently seeking energetic and highly reliable individuals for Part Time Customer Service Positions at its Marina Del Rey office in California for all its current game titles.
Part Time Customer Service Representative
Position Description:
1. Responsible for resolving users` inquiries, disputes, complaints and ensuring users satisfaction
2. Document and update requests for support to come up with the resolution.
3. Act as a liaison between users and various internal departments
4. Provide technical support to end users on game and other related issues
5. Must be able to work in a fast-paced but supportive environment
6. Requires strong attention to detail & follow through on User issues
Part Time Qualifications:
1. Strong verbal and written communication skills
2. Previous customer service experience and a commitment to superior customer satisfaction.
3. Team-oriented professional work attitude with the ability to work independently
4. Able to deal with high stress.
5. Familiarity with PC gaming and MMORPGs.
6. Strong organizational and time management skills.
7. Open and flexible schedule including 3rd shifts and afternoon shifts.
8. Local candidates only
Qualified Candidates please send your cover letter, resume, salary history/requirement in MS Word Format and email to: employment@ragnarokonline.com
Thank you for your cooperation,
iRO GM Team
Gravity Interactive, Inc
Weekly Server Maintenance, October 10, 2006 [Completed]
10/10/2006
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Scheduled Maintenance Times:
Tuesdays, 9:00 PM (2100PST) to 11:00 PM (2300PST)
Thank you for your cooperation,
iRO GM Team
Gravity Interactive, Inc.
Weekly Server Maintenance, October 3, 2006 [Completed]
10/03/2006
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Scheduled Maintenance Times:
Tuesdays, 9:00 PM (2100PST) to 11:00 PM (2300PST)
Thank you for your cooperation,
iRO GM Team
Gravity Interactive, Inc.
Weekly Server Maintenance, September 26, 2006 [Completed]
09/26/2006
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Scheduled Maintenance Times:
Tuesdays, 9:00 PM (2100PST) to 11:00 PM (2300PST)
Thank you for your cooperation,
iRO GM Team
Gravity Interactive, Inc.
Only the Strongest Survive...
09/22/2006
As of next week the Taekwon Do master, "Phoenix" in Payon, will begin accepting students for his ancient art of martial combat. Who among you will reach the pinnacle of mastery for that art? On each server we will have a Hall of Honor Interview, and prize, for the top 3 base leveled Tae Kwon Do kids after a 2 week period of time.
Only Characters that are created after the Maintenance on 9/26/2006, this includes Sakray, are eligible for this 2 week competition. And only Taekwons (1st class) will be considered as competitors; once the competition is over you can choose to Class change if you desire.
Good Luck and Stay Focused!
iRO GM Team
Gravity Interactive, Inc.